- Can I customize the desired outfit.
Yes, you can customize the outfit in terms of size, sleeves, length etc. Please call us or write in an email on firstname.lastname@example.org
- How do I find the right size?
We have products in standard sizes, based on the child’s age. You can also refer to the “Size Guide” with detailed specifications with each outfit.
- Are the colors of products shown on the website accurate?
We have made every effort to display the colors of our products that appear on our portal as accurately as possible. However the colors displayed on your screen depends on your color settings and monitor. Hence there might be some degree of variability in actual color and color displayed on your screen.
- Do I need to set up an account with Stylemylo.com to place an order?
No, it is not necessary to set up an account to place an order.
You can just enter your email id and use the “Continue as Guest” option during check out.
However, if you register with us, you'll be able to enjoy the following benefits through your www.stylemylo.com account:
- Track your orders and review past purchases
- Request your return or exchange directly from your account
- Manage your account details, address book and email preferences
- To create an account with us, simply click on “New User” at the top of the page and then fill in your details.
- How do I make a purchase at Stylemylo.com?
Shopping at www.stylemylo.com is very easy and simple:
- If you know what you are looking for, use the Girl, Boy, Room Décor, Jewelry or Nutrition links.
- You can also browse directly by Designer.
- Once you have found an item, select your size and click on the 'ADD TO BAG' button
- Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top right hand side of the portal. You can use the 'REMOVE ' button to delete items from your shopping bag.
- Click on 'PROCEED TO PAY' to complete your order.
- Is my personal information kept private?
- I've forgotten my password. What should I do?
If you have forgotten your password, please follow the “Forgot Password” instructions on the “Log in” page.
- How do I know if an item is in stock?
All items are in stock unless “Sold Out” is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, please email email@example.com.
- What payment methods does Stylemylo.com accept?
We accept Visa, MasterCard, credit and debit cards.
We also have Cash on Delivery, PAYU Money and Net Banking options.
- Is it safe to use my credit card online at Stylemylo.com?
At Stylemylo.com, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system.
- Do you have a shipping fee?
No, we do not charge any shipping fee. All our products have free shipping except for Nutrition category.
- How will I know you received my order?
You will receive an email and a text message from us confirming that we have received your order.
- Can I add items to an existing order?
No, unfortunately, it is not possible to combine orders or add items to an existing order.
- Can I track my order?
Once your order has been shipped, you will receive an email confirmation with your shipping details and a tracking number. You can track your order using these details on the “Track my Order” section of our portal.
- Can I change my shipping address after my order has been dispatched?
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
- Can I cancel my order?
You can cancel an order within 12 hours of placing the order. Please read our “Cancellation Policy” for more details.
- Do I need to sign for my order?
Yes, you will need to sign for all orders. Since the products are of high value, we require proof of delivery. We will be unable to authorize packages to be delivered without a signature.
- In case of a return, how do I get my money refunded back?
We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacement or a store credit. Please refer to our “Return Policy” for more details
- Does Stylemylo.com have seasonal sales?
Yes, Stylemylo.com has seasonal sales. We will keep our portal updated with details of the sale.