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Cancellation & Return Policy

Return Policy for Customers in India

  1. Goods will be returned only if the return is initiated by contacting Stylemylo within 24 hours after the product is delivered and are returned in their original packaging within 10 days from the date it was delivered to you.
  2. Apparel, shoes and accessories items must be unused, unworn, unwashed and undamaged by you. Goods will be returned only if they are returned in their original packaging. We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacement or a store credit. Since our designers keep limited inventory and do not always have all sizes available and under such circumstances the amount paid by you can be used by you whenever you shop with us next time.
  3. All custom made orders and altered dresses are non-returnable and cannot be exchanged. 
  4. In case of any alteration the shipping charges will be borne by the customer.
  5. We are not liable for any damages caused to the product during transit.
  6. After validating the retun request and inspecting the product, value of the product returned/exchanged will be added to your Stylemylo account in 3 (three) working days of receiving the product. 
  7. Cash on Delivery charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.
  8. No exchange and refund on urgent delivery dresses.
  9. To initiate a return either call / whatsapp us on +91 9599342065 or mail us at contactus@stylemylo.com with the order ID. Our logistics partner will arrange pick up of the package or will provide an address for you to drop the package there

 

Return Policy for Customers Outside India

Returns are accepted from customers outside India subjected to the below terms and conditions:

  1. Return should be requested within 48hrs from the delivery of the item.
  2. We will issue the store credit / refund the amount whichever applicable within 3 working days and would be communicated after validating the reason for return. The store credit / refund will be given after deducting 10% as processing fees and shipping charges levied at the time of check-out. Product has to be sent back by the customer only to our office in India with address: B-288, NIT, Nehru Ground, FaridabadHaryana 121001.
  3. Items that you return should not be used, washed, altered/tampered or soiled. All original packing, labels, tags, leaflets, manuals, warranty/guarantee cards, freebies, accessories such as belts, locks, straps, etc. should be intact.
  4. All custom made orders and altered dresses are non-returnable and cannot be exchanged. 
  5. Items sold as sets/combos cannot be returned individually.
  6. No exchange and refund on urgent delivery dresses.
  7. To initiate a return either call / whatsapp us on +91 9599342065 or mail us at contactus@stylemylo.com with the order ID.

 

Cancellation Policy:

Cancellation by Company:

We make every effort to fulfil all orders placed. However, due to some unavoidable circumstances, we might be unable to process some orders and might have to cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in the product; error in pricing and stock information; or problems identified by our credit and fraud avoidance department.

Our Customer Care Team will communicate to you if all, or any portion of your order is cancelled. If your order is cancelled your payment will be reimbursed. If cancelled after your credit card has been charged, the said amount will be reversed back to your credit card account within 7 - 10 working days.

You understand and agree that in any such event where an order is cancelled by us, we shall not have any other liability, on any account whatsoever, except for the refund of payment made by you.

 

Cancellation by Customer:

You cannot cancel an order once it has been shipped. We shall not be able to process the cancellation if the order/orders are processed / dispatched.Store credit will be provided against the cancellation of an order.

You can cancel an order only within 12 hours of placing the order. In order to cancel your order, please send an email to contactus@stylemylo.com, mentioning your order number and the reason for the cancellation. The amount will be refunded back to the same account within 7 – 10 working days.

Cash on Delivery charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.

Colors

We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However the colors displayed on your screen depends on your color settings and monitor. Hence there might be some degree of variability in actual color and color displayed on your screen.

Sizes & Specification

All our designers endeavour to make the garments using standard size specifications. However, for few designs, there are possibilities that sizes vary may be to accommodate future alterations.