At Stylemylo, we strive to make you happy each time you shop with us. Occasionally, you may change your mind. If you need to return an item, please follow the process below:
- Please initiate the request for return of product by contacting Stylemylo within five days of receiving the product. To initiate a return whatsapp us on +91 9599342065 or mail us at firstname.lastname@example.org with the order ID. Click Here to fill online form to place request of exchange.
- Our logistics partner will collect the package from your doorstep.
- Once the product is received at our facility (it may take 5-7 days), we will conduct a quality check. If it is approved by our quality check team we will issue store credit with one year validity within 3 (three) working days of receiving the product.
- For few select pincodes, where we are unable to pick up the product, you can send the packet through a local courier to our warehouse (Stylemylo, B-288, Nehru Ground, N.I.T Faridabad, Haryana – 121001, Mob : 91 9599342065)
- In case of self return, we will reimburse the return shipping charges upto 10% of the product price or Rs.100, whichever is lower.
- Please note that we accept returns for store credit or exchange only. The original shipping charges and duties will not be included in Store Credit if an item is returned or exchanged. You can use the credit to buy a new product or a replacement. Rest Assured the product will pass various channels of Quality Check and you will receive what you order online, that's an assurance.
- Please return your purchase in its original packaging with all the parts and freebies with your original receipt for a store credit. Please make sure that the product(s) are properly packed when you are returning it.
- Apparel, shoes and accessories items must be unused, unworn, unwashed and undamaged by you.
- Please note we do not offer return pick up service for International orders (orders delivered outside India). In case, you need to return a product, please send it to (Stylemylo, B-288, Nehru Ground, N.I.T Faridabad, Haryana – 121001, Mob : 91 9599342065). All custom duties and shipping charges incurred for return of the product are to be borne by the customer.
List of Non-Returnable / Exchangeable Products
- Made to order products (please look for this below 'buy now' icon
- Customised / Made to measurements products
- Sale Items
- Replaced / exchanged product
- Orders placed using store credit
- Personalised Products
- Cake Smash Dresses
- Mom n Me outfits, Rakhi, Jewellery, Hair Accessories, Masks, Room Decor items
- Orders placed with early delivery requests